Subcom Limited

Almost eight years ago we all knew about the chaos in Florida regarding the election. There have been reports of problems with touchscreen monitor voting machines recording the wrong candidates in early voting.

The touchscreen machines have been reported to be used by a third of American voters. They have an innovative interface by utilising colours to enable voters to cast ballots.

People in West Virginia, Colorado, Tennessee & Texas complained and reported problems with the touch screen system. The most common complaint with the touch screens were that they seemed to flip votes from Democratic choices to Republican ones, or vice versa.

A report from Princeton University confirmed that touch screen terminals used for voting could be easily manipulated & could be hacked in seven minutes, as well as this they claim that someone could replace the touch screen systems memory chip and replace it with another that could contain a malicious program that could be capable of changing results.

Thankfully these touchscreens were not provided by Subcom so please feel reassured when purchasing elo touchscreens from Subcom.

Elo touch have presented a new touchscreen technology PoE 12.1 inch desktop touchscreen display that has full touch capabilities. The advantages of PoE is that there is no need for an external power source as all power is supplied from a ethernet cable from a network connection.

This gives the new 12.1 inch touch screen greater functionality & flexibility being able to be used in places where mains power is not available. The design is based around incorporating low power usage featuring PoE zero-client technology. This is a great step forward for touch screen monitors & an advancement in market place design.Elo touch have presented a new touchscreen technology PoE 12.1 inch desktop touchscreen display that has full touch capabilities. The advantages of PoE is that there is no need for an external power source as all power is supplied from a ethernet cable from a network connection.

This gives the new 12.1 inch touch screen greater functionality & flexibility being able to be used in places where mains power is not available. The design is based around incorporating low power usage featuring PoE zero-client technology. This is a great step forward for touch screen monitors & an advancement in market place design.

The hospitality industry is fast paced and totally dependent and focused on customer satisfaction and retention. Customers must be kept informed and continually provide further business opportunities like recent promotions, special offers/events and local area activities. For these reasons digital signage as well as digital advertising signage is becoming very popular in this industry to engage customers on a deeper level & provide restaurant patrons with promotional information.
A Birmingham based fast food chain these digital signage systems for front of house digital signage media player campaigns. The hardware selected to run this at first were commercial grade pc’s, this was deemed to be unreliable due to the amount of down time that was experienced resulting in advertising revenue being lost.
Digital Signage System Solution
Liaising with the client identified that they not only required a much more robust hardware system but also a software package that could deliver the high definition content at the front of house. Subcom upgraded all the computer hardware to a more industrial spec delivering the power to run the signage live system. The screens were upgraded to LCD digital signage spec with the client selecting the sleek design of Samsung. The new network is now mainly used to deliver communications and entertainment to customers with the main goal being to entertain customer as well as receiving digital advertising signage revenue as an additional income.

A local hotel group has recently undergone a vast transformation, beginning with internal renovation and completing a total overview of there existing IT systems. The hotel had just opened a new bar that was targeting a younger clientele, with the new internal work giving a the building a more modern image and stylish décor the same modernisation was required for its Epos System as well as point of sale displays.

Why Hospitality EPoS
Hospitality EPoS is a competitive market, and after providing a full functionality spec the owners decided to opt for commercial grade pc’s to power Elo’s touchscreen monitors, combined with Epson receipt printers to replace out of date touchpad tills. Hotel Bar staff concluded that having the right till system gave the hotel bar a much more professional look and gave customers the right image.
This new point of sale hardware coupled with active retail enterprise point of sale software offered a new dynamic way to handle transactions, stock management and back office processing, combined with consolidation of information a head office level.
Subcom has provided similar point of sale hardware in a variety of business’ that require Epos systems including golf courses, beauty salons and a variety of food establishments.

We have just had news that we won the international design competition for the design of Golden Square, in Birmingham’s Jewellery Quarter, as part of a team led by Capita Lovejoy’s Birmingham office, beating over 100 international practices in the process.

Golden Square is being created as one of the first new projects in Birmingham City Council’s ‘Big City Plan’, which will see the city centre transformed over the coming years. The proposals for this new public square seek to create an exciting, iconic and inspiring space, which would act as the focal point to the Jewellery Quarter.

Our part of the proposal was to implement digital media technology, providing visitor information facilities as an integral component of the scheme - connecting users of the square to the facilities and businesses within the Jewellery Quarter. This is a great opportunity for Subcom to work closely with sister company Substrakt to provide innovative touch screen display solutions alongside cutting edge web based applications.

We are delighted to have the opportunity to be involved in such a significant project and are excited to work closely with Capita Lovejoy and the wider design team, which include David Patten, Bryant Priest Newman, Ramboll Whitby Bird, Light Bureau, and Ocmis.

West Midlands Police recently commissioned Subcom to provide some interactive information kiosks for a recent citizens focus project. The project ran in local schools collecting data on young people and their perception on crime, especially knife crime.  The kiosks needed to be easy to use and tamper proof due to the environment that they were to be operated in. Subcom recommended the multifunction kiosk range to best fit the design spec given. Teaming up with specialist kiosk design department and Subtrakt to incorporate all the specialist software programming. Custom vinyls were used in order to give the multifunction kiosks a unique look from a design perspective.

Kiosk Usability Feedback

The feedback on the project that we received was extremely positive, the software was designed in a way to guide the user through a series of questions whilst using the kiosk in order to collect and report data on the given subjects. The kiosks were also used on multisite locations so were very transportable and easy to set up. Subcom delivered a interactive kiosk that lived up to expectations and was robust and designed to allow the user to interact in the most simplest of ways.